Refund policy

Return & Refund Policy  For Original Art. ( See Art Print Return Policy Below)

Thank you for choosing to collect my work. Because each original artwork is a unique, one-of-a-kind creation, all sales are final. I take great care in documenting my work to ensure that the images and descriptions on my website accurately represent the colours, textures, and scale of the piece.

Damaged Items

I want you to be completely happy with your purchase. If your artwork arrives damaged, please contact me within 48 hours of delivery.

To help me resolve this for you, please include the following in your email:

*   Your order number and name.

*   Clear photographs of the damaged artwork.

*   Clear photographs of the shipping packaging (this is required for insurance claims).

Once I have reviewed the information, I will work with you to arrange a repair, a replacement (if applicable), or a refund. Please note that return shipping for damaged items will be covered by me, provided the damage is documented and reported within the 48-hour window.

Cancellations

If you need to cancel an order, please contact me immediately. If your order has not yet been processed or shipped, I am happy to issue a full refund. Once an order has been handed over to the courier, it can no longer be cancelled.

Questions?

If you have any concerns about a piece before you purchase, or if you would like additional photos or videos of a specific painting to help you decide, please reach out to me at Mary-Jane@artlikethat.com. I am always happy to help you find the perfect piece for your home.

 

 Return and Refund policy for Art Prints.

This item is custom-printed to order. Please double-check your size and selection before purchasing.

Each of my art prints is custom-made to order just for you. Because of this, I am unable to accept returns or exchanges for change-of-mind, wrong size, or colour preferences.

Damaged or Defective Items

I want you to be thrilled with your new art. If your print arrives damaged, misprinted, or with a manufacturing defect, please reach out to me within 30 days of delivery.

To help me resolve this for you as quickly as possible, please include:

*   Your order number.

*   Clear photographs of the issue (and the packaging, if damaged).

I will work with my production partner to arrange a refund for the affected item. 

You can email me Here : Mary-Jane@artlikethat.com